Dealing with Negative Reviews on Google

Reviews are a double edged sword and negative reviews can be a real problem for business owners when they inevitable occur.  One of the most basic steps to take in order deal with negative reviews is to respond in a professional manner, logged in as the owner.  In the event of false and/or inappropriate review…

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Google+ Local Unveils a New Look and Much Bigger Cover

Today Google released a new version of the Google+ Local page that have rearranged many features and expanded the cover image from 940 x 180 to a whopping 2120 x 1192.  The new cover will resize based on the monitor viewing the page. The profile picture, that had previously been a square shape, is now…

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