Dealing with Negative Reviews on Google

Reviews are a double edged sword and negative reviews can be a real problem for business owners when they inevitable occur.  One of the most basic steps to take in order deal with negative reviews is to respond in a professional manner, logged in as the owner.  In the event of false and/or inappropriate review…

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Google+ Local Unveils a New Look and Much Bigger Cover

Today Google released a new version of the Google+ Local page that have rearranged many features and expanded the cover image from 940 x 180 to a whopping 2120 x 1192.  The new cover will resize based on the monitor viewing the page. The profile picture, that had previously been a square shape, is now…

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Google+ Local Adds New Features!

This week the Google+ Local pages took one giant leap for local businesses.  A new “Edit business information” button allows users to add more than five Categories, although custom categories are not an option at this time.  Hours of operation for your business can also be added as well as a short description for your…

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Hotmail Increased Their Daily Account Limit

MSN Hotmail, the free email service from Microsoft, has increased their daily account limit from 3 per day per IP address to at least 6.  This is helpful news when creating multiple accounts for people on a regular basis!

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Twitter Adds a Header to Create a New Look

Twitter recently upgraded their look by adding header images to the design.  The recommended dimensions are 1200×600, but I like to keep it simple with 700 x 350 pixels.  Since the bio description is in white lettering, it makes good sense to have the image somewhat dark.  I like using the same image from Facebook…

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Google+ Local Takes Another Step Forward!

Last Friday was an important step in the conversion of Google Places pages into the Google+ Local pages.  The video below contains important details. Google and Your Business Forum Wrapup – August 3, 2012

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What Happened to Google Places?

As a business owner, you can still use Google Places to manage your business. As a user, you can now rate, review and upload photos through our new local search experience, Google+ Local. Google+ Local is a new destination for all your reviews, plus much more. You’ll get personalized recommendations, see what your friends are…

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